Request a letter from your GP – FAQs

I need a letter from my GP

Our doctors are frequently asked to provide private or ‘To Whom it May Concern’ letters or reports for third parties. The standard fee for letters without medical opinion is £25 and the fee for letters with medical opinion is £50, which is payable in advance.

Please click here for information on our fees for Private Services.

Why do I have to pay?

The preparation of these letters or reports is not covered by the NHS. The GP Partners must complete them during their own time and as such there is a fee payable. All letters require the doctor to take time to review a patient’s medical records to ensure that the information provided is correct, then the doctor has to type and print it.

How long will it take?

Private letters do not take priority over NHS work and hence may take some time to prepare. This can take up to 28 days.

But I need it today/tomorrow/next week/sooner than that

In genuinely urgent cases, we will do our best to meet your deadline; however, we cannot promise this. If you cannot wait, we may refund your fee, at our discretion, if the letter has not yet been written. If you have a specific deadline please make this clear in your request and submit it to us at least one week before the deadline.

The doctor has to write these exact words…

We are very sorry, but we usually cannot accept requests for the doctor to write the letter in a specific way. The doctor will write what they know is supported by your medical record, and their opinion on what that should be is final. Please note that our doctors reserve the right to refuse your request or provide alternative wording.

Please note: if you insist on the doctor changing your letter to suit what you think it should say, or if you want to dictate the contents, we will withdraw our offer to write the letter and refund your fee. Please remember that the doctor is not obliged to write a letter for you at all, as this is not an NHS requirement.

I need a letter from my GP to support a housing issue

These kinds of requests are not appropriate and we will not be able to write a letter for you. The council or housing association will contact us directly should they require more information, and if they have your consent to do so.

Examples of suitable requests:

  • Fitness to travel, or cancellation of holidays
  • Confirmation of medication or a medical condition
  • Letters for school, universities, employers or courts, etc.

Example of requests we cannot fulfil:

  • Letters to councils or housing associations regarding housing issues
  • Confirmation of address or other proof of residence or ID (We have no means of verifying this)
  • Countersigning passport applications
  • Letters stating something that is not supported by your medical record

If you understand and agree to the above terms and still want the GP to write a private letter, please contact us via Accurx and ask us to send you a copy of the “Request a letter from your GP” form.